Case Study

World-class logistics. Industry-leading engineering. A website that hid both.

The live demo wins the deal. But first the buyer has to find the website, understand the product, and submit an inquiry. That was the problem.

Client: SIMPLY. Logistic Systems GmbH Location: Gersthofen near Augsburg, Germany Since: July 2023
SIMPLY. Container Loading System in operation – 30 tons of cargo being pushed into a container
The Numbers

What the data shows

+27%
Qualified Product Inquiries
−41%
Bounce Rate
+37%
Navigation Engagement
3+ Yrs
Ongoing Partnership

Who is SIMPLY.?

SIMPLY. Logistic Systems GmbH in Gersthofen near Augsburg, Germany builds container loading systems that move 30 tons in 10 minutes. At the push of a button. 8 to 10 containers per day, 1 person instead of 5 to 10. International clients from logistics, steel, agriculture, solar, and parking technology.

The company wins contracts through live demonstrations. When a procurement manager sees 30 tons of steel glide into a container, the conversation is usually over. But first he has to get to Gersthofen. And before that, he has to find the website, understand the product, and submit an inquiry.

That was the problem.

Company Profile
Location Gersthofen near Augsburg (since 2025 in the “Glass Tower”)
Products 6 product lines: Container Loading, LCC, MHS, Truck Loading, Custom Solutions, Solar
Capacity 30 t in 10 min, 8–10 containers/day
Markets Logistics, steel, agriculture, solar, parking
Clients KS Project Logistics, Gebhardt-Stahl, Richel Group, Dexion, Klaus Multiparking, aluplast
Partner Morel Robotics (French market, since October 2024)
The “Hidden Champion” effect

World-class engineering that wins contracts through live demos. Products costing tens of thousands of euros, presented on a website that looked like it belonged to a different company. The technology was industry-leading. The digital presence was not.

Relevant beyond logistics: If your company wins contracts through live demonstrations, trade shows, or direct referrals – not through advertising – SIMPLY.’s problem was almost certainly yours too.

“Yes, we are very happy with it.”

– Stephanie Scandella, Head of Logistics, November 2023 – 3 months after launch. Not a marketing quote, an actual email.

The complete diagnosis

The old SIMPLY. website was not a disaster. It was bilingual, had a video on the homepage, and had CTAs. What it got wrong was how it deployed those elements.

Video as hero cover
Fullscreen video without context on the homepage. Overwhelming, no product specifics. 30 tons in 10 minutes is a claim until you see it for your own freight type.
Inconsistent bilingual content
German and English were available but mixed together. English text fragments appeared on German pages. That signals lack of care for a product that costs €50,000+.
Red overload
Red/coral as the dominant color scheme, visually drowning out the products. Red block, white block, red block. No hierarchy, no buyer journey, no room for the engineering.
Static product photos
Photos did not show the complete system in operation. No 3D visualizations for a product that buyers need to understand spatially before they can sign off on it.
Hamburger menu – even on desktop
Navigation hidden behind a hamburger menu, even on large screens. Product pages were 2 clicks away instead of directly visible.
No structured inquiry flow
“Send us an email” or a basic contact form. No qualifying form that pre-filtered leads for the sales team.
No analytics, no lead tracking
No tracking installed. No visitor identification. SIMPLY. had no idea which companies visited the website or which products they viewed.
Sales started from zero
Every first conversation began with a basics explanation because the website had not done its job. 20 minutes of explaining before the actual sales conversation could begin.
Screenshot of the old SIMPLY. homepage with red color scheme and fullscreen hero video
Screenshot of the new SIMPLY. homepage with clear navigation and 3D product animations

Before vs. After

The old website had the right ingredients. They were just deployed wrong. Here is the systematic comparison.

Dimension Before After
Video Hero cover (no context, overwhelming) Product-specific with 3D animations
Bilingual Inconsistent DE/EN mix Clean separation with correct routing
Design Red overload, no hierarchy Professional, structured, brand-consistent
Product presentation Static photos (incomplete views) 3D animations + contextual videos
Navigation Hamburger menu (even on desktop) Horizontal nav with product dropdown
Inquiry flow Basic contact form Strategic forms that qualify leads
Analytics Basic only Visitor identification + behavior tracking
Content updates Developer-dependent Self-service newsroom + CMS
Mobile Basic responsive Fully optimized
Before
SIMPLY. old homepage – fullscreen video cover with red color scheme, text overlay ‘Von der Idee zur Massenbewegung’, no visible navigation menu
Homepage
After
SIMPLY. new homepage – clean navigation with product dropdown, hero with ‘Logistics Made SIMPLY. Brilliant’, 3 product category cards below
Homepage
Before
SIMPLY. old product section – static photo of container loading system, red background, dense text without structure
Product Page
After
SIMPLY. new product page – 3D animation of Container Loading System, technical specs, direct inquiry CTA, customer testimonials
Product Page
Before
SIMPLY. old contact – basic email and phone number at bottom of page, no structured inquiry form
Contact / Inquiry
After
SIMPLY. new inquiry flow – strategic form with product selection, project specification fields, and ‘Request Quote’ button in navigation
Contact / Inquiry

6 strategic decisions

Each one solved a specific sales problem. Told through the actual collaboration between Nils and the SIMPLY. team.

Decision 1
3D product animations
The Problem

The old site had static photos that didn’t show the complete product. 30 tons in 10 minutes is a spatial concept – photos alone don’t cut it.

The Decision

Build 3D animations for each product line. Working with Daria Photography, a complete 3D library was created.

The Result

Procurement managers understand the spatial concept before they ever contact sales. The explanation phase shrinks significantly.

Decision 2
Video repositioning
The Problem

The old website had a fullscreen video as hero cover. Overwhelming, without context, without product assignment.

The Decision

Move video from the homepage to specific product pages where it demonstrates actual operation.

The Result

Visitors see the video AFTER understanding which product they are looking at. The demo becomes relevant instead of confusing.

Decision 3
Customer testimonials from real survey data
The Problem

No customer testimonials on the website. No social proof for a product in the €50,000+ range.

The Decision

the project lead ran a 2021 customer survey: “Would you recommend SIMPLY.?” – “Absolutely! Simple handling, only 1 person needed. Before it was 5–10 people.” These real voices went directly onto the website.

The Result

Social proof that sounds authentic because it IS authentic. No manufactured marketing quotes, but actual responses from a real survey.

Decision 4
“Request Quote” in primary navigation
The Problem

Returning visitors who already knew what they wanted still had to work through all the content to submit an inquiry.

The Decision

the project lead found this pattern on the Schletter Group website and brought the idea to the table. The CTA moved into the main navigation.

The Result

Pre-qualified visitors skip the content and go straight to inquiry. Faster conversion path for returning visitors.

Decision 5
Visitor analytics integration
The Problem

No visitor tracking existed. SIMPLY. had no idea which companies visited the website or which products they viewed.

The Decision

Implement company-level visitor identification. Which companies come, which products they view, how long they stay.

The Result

Sales team sees which companies visit, which products they view, how long they stay. A steel company spending 6 minutes on the Container Loading page is a lead – even without form submission.

Decision 6
Newsletter + Brevo system
The Problem

Newsletter existed but lacked strategic integration. No way to systematically reach existing contacts.

The Decision

Build newsletter infrastructure with Brevo. Trade show announcements, new products, case studies – all through one channel.

The Result

the project lead’s campaigns drove 1,800+ clicks. Trade show invitations, new products, and case studies reach the existing audience consistently.

Project Timeline

3 years in milestones

From the first briefing to the present day. Each dot represents a real expansion of the system.

Jul 2023
Discovery & Roadmap
Aug 2023
Launch
Sep 2023
Newsletter + visitor analytics
Jan 2024
LogiMAT Trade Show
Feb 2024
Solar Industry Section
Sep 2024
Custom Solutions + New Leadership
Oct 2024
Truck Loading + Morel Robotics
Feb 2025
New HQ
Oct 2025
Team Transition
2026
Still Growing
Jul 2023
Discovery & Roadmap
Aug 2023
New website launch
Sep 2023
Newsletter + visitor analytics live
Jan 2024
LogiMAT Trade Show
Feb 2024
Solar industry section
Sep 2024
Custom Solutions + new leadership
Oct 2024
Truck Loading System + Morel Robotics partnership
Feb 2025
Move to new HQ (Glass Tower)
Oct 2025
Team transition: the project lead → Martin
2026
System still running and growing

Business Impact

The results are measurable, confirmed by the client, and have already survived the 2nd leadership change.

Qualified Inquiries
+27% Product Inquiries
Measured and confirmed by the client. Strategic forms that deliver qualified leads to the sales team.
Bounce Rate
−41% Bounce Rate
Visitors stayed instead of immediately leaving. The site gave them a reason to stay.
Navigation Engagement
+37% Navigation Usage
Visitors actually use the product pages. The horizontal navigation with dropdown made products directly accessible.
Post-Launch Growth
6 New Product Sections
Solar, custom solutions, truck loading, partnerships – all integrated into the existing structure after launch.
Stability
Survived 2 Leadership Changes
A complete leadership change and the departure of the primary contact. The infrastructure kept running.
Partnership Depth
3+ Years · 195 Touchpoints
From the first briefing to the last update. Every change, every new product, every idea that emerged along the way.
Transparency note: How this was measured

Measured via analytics tracking and direct inquiry count. Comparison period: 6 months before vs. 6 months after launch. Inquiry volume moved from an average of 11 qualified inquiries per month to 14. The −41% bounce rate and +37% navigation engagement come from the same comparison period via Google Analytics.

195 Emails

What a 3-year partnership actually looks like

195 emails over 3 years. That includes 6 new product sections launched after the initial build (Solar, Custom Solutions, Truck Loading System, Morel Robotics partnership). A complete leadership change at SIMPLY. when the founding CEO stepped back and two new managing directors took over. The key contact person, the project lead, leaving the company in October 2025 – and the website infrastructure surviving that transition without a single broken page. A new contact, the new contact, picked up exactly where the project lead left off.

The system outlasted the people who built it. That is the actual proof that the architecture works.

Jul 2023
Launch
Jan 2024
LogiMAT
Sep 2024
Sonderbau
Feb 2025
New HQ
Oct 2025
Team change
2026
Still running

“Nils did a great job with our website. He transformed our vision into reality in an excellent way. His commitment to delivering compelling results was evident from start to finish.”

– Stephanie Scandella, Head of Logistics, Head of Communication & Sales

“Nils delivered everything he promised. No surprises, no excuses – just a website that finally sells what we build.”

– Stephanie Scandella, Head of Logistics – 14 months after launch

Why this result was not accidental

The old website had the right ingredients: video, bilingual content, products. It deployed every single one of them in the wrong place. This was not a redesign problem – it was a positioning problem. Every element was moved to where it actually makes an impact in the buyer’s decision process.

Video directly under the specific product, not on the homepage. 3D animations so procurement managers can understand the system spatially before they request internal approval. Inquiry forms that arrive pre-qualified at the sales desk. The website now handles the first 20 minutes of every sales conversation – before anyone picks up the phone.

“The infrastructure outlasted the people who built it.”

After 3 years, two complete leadership changes, and the departure of the primary contact, the system keeps running. New products came – they fit right in. New team members took over – they updated the website themselves. The former CEO, now working as an independent business consultant, calls it one of his best investments from that period.

That is the actual proof – not the +27% alone, but the fact that the system kept growing after every personnel change.

For You?

Does this sound like your business?

Your sales team spends every first call explaining basics that should be on the website.
Your international customers cannot read or understand your website.
You have a product that needs to be seen to be understood – but your website only shows photos and text.
You know the website is a problem, but it never gets priority because it never gets measured.
Nils Enders-Brenner, Hidden Design Champion
Next Step

Does your sales team have the same problem?

Every first call starts from zero because the website is not doing its job? I will show you the 3 biggest levers in 30 minutes. €297 – or free if I cannot find 3 improvements.

Personally reviewed by Nils · Response within 1–2 business days